Haulix Privacy Policy

Operator & Effective Date

Operated by Pride Car Shipping Inc, DBA Haulix Inc.

MC# 1276929 | USDOT# 3676446 | Delaware Corporation.

Effective Date: December 9, 2025.

1. Introduction

This Privacy Policy explains how Haulix (“we,” “us,” “our”), operated by Pride Car Shipping Inc, doing business as Haulix Inc (DBA), collects, uses, shares, stores, and protects personal information.

This Privacy Policy is incorporated into and made part of the Haulix Terms of Service.

Users must maintain a valid, accurate, and verified email address to receive legal notices, including Privacy Policy updates.

2. Information We Collect

We collect personal information necessary to operate the Haulix platform, provide auto transport brokerage services, comply with FMCSA regulations, and communicate with users.

2.1. Information You Provide

• Full name, email address (verification required), phone number
• Pickup and delivery addresses, vehicle details, special instructions
• Partial payment information (processed externally)

2.2. Automatic Information

• IP address, device information, browser type
• Cookies, analytics identifiers, session activity

2.3. Carrier Information

• Company name, MC and USDOT numbers
• Insurance certificates
• Contact details

3. How We Use Personal Information

3.1. Service Delivery

• Account creation, load board postings, carrier matching
• Order updates, dispatch coordination, fraud prevention

3.2. Communications (TCPA)

• Operational SMS, calls (including automated), emails, verification codes, coordination messages, support
• Marketing messages may be opted out of
• Operational messages cannot be opted out of

3.3. Payments

Processed through third-party PCI-compliant processors.

3.4. Safety & Verification

• Identity, phone, and email verification
• Fraud prevention

4. Sharing Information

We do NOT sell personal information.

4.1. Carriers

After booking, we share customer name, phone, email, addresses, vehicle details, and instructions with the assigned carrier.

4.2. Service Providers

Payment processors, SMS and email services, hosting providers, security tools, load board platforms.

4.3. Legal Requirements

We may disclose data to comply with laws or protect users.

5. Your Rights

Access, correction, deletion (subject to FMCSA/tax retention), marketing opt-out, CCPA/CPRA rights, GDPR-compatible rights.

6. Data Security

Encryption, role-based access, MFA, logging, audits.

7. Data Retention

We retain data as required for operations, FMCSA compliance, fraud prevention, legal and tax obligations.

8. Children's Privacy

Not for users under 18.

9. Cookies & Tracking

Used for functionality, analytics, and performance. Disabling cookies may limit functionality.

10. International Users

Data is stored and processed in the U.S.

11. Updates to This Policy

Users will be notified via verified email and/or platform notice.

Maintaining a valid verified email is required.

12. Contact Information

Pride Car Shipping Inc (DBA Haulix Inc)

Email: hello@haulix.autos

Phone: +1 302 241 0545